Alan Gilmour Feedback 5 December 2023

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Please provide your feedback for the meeting on 5 December 2023 by speaker Alan Gilmour on "Navigator"
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Alan Gilmour "Navigator"

Aims and objectives:

To inform dental practitioners about the Navigator service. To impart wisdom from a lived experience of the terror people can be living with and the vulnerability they can feel in a dental chair. To make dental practitioners aware of the key role they can play in a persons’ recovery. To learn the detrimental impact a negative experience can have on a patient. To learn how manner and a gentle way can transform the experience into one with trust. The learn the value of taking time to reset between patients.

Learning outcomes:

  • To understand how dentists may be perceived by a vulnerable patient and how best to behave in order to gain trust
  • To understand the impact behaviour and manner can have on a patient and the knock-on effect that may have in their lives
  • To understand the importance of resetting between patients

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